1. Introduction
This Cookie Policy explains how Circle Cloud Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website. It outlines what cookies are, why we use them, and how you can control them.
We are committed to being transparent about our use of cookies and protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us:
Cookies may remain for the duration of your visit (“session cookies”) or for a set period afterwards (“persistent cookies”).
3. How We Use Cookies
We use the following categories of cookies:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off. They include, for example:
Without these cookies, our website may not function correctly.
3.2 Analytical / Performance Cookies
These cookies help us understand how visitors interact with the site so we can improve performance. Typical uses include:
We currently use Google Analytics 4 (GA4) for performance analytics.
3.3 Functionality Cookies
These cookies allow our website to remember choices you make, such as:
This helps us provide a more personalised experience.
3.4 Targeting / Advertising Cookies
These cookies record your visit, the pages you view, and links you follow. They help us:
We may share this information with trusted third‑party partners to improve the relevancy of our communications.
4. Cookies We Use
Below is an overview of the cookies commonly used on our website. This may be updated from time to time as our tools and platforms evolve.
Cookie | Name | Purpose | Expiry |
csrftoken | CSRF Token | Protects forms and login sessions from cross‑site request forgery attacks. | 12 months |
_ga | Google Analytics | Used to distinguish unique users for analytics. | 2 years |
_gid | Google Analytics | Used to distinguish users over 24 hours. | 24 hours |
_gat | Google Analytics | Helps throttle request rate to improve performance. | 1 minute |
visitor_id[number] | Pardot Tracking | Identifies visitors for marketing automation and lead scoring. | 6 months |
visitor_id[number]-hash | Pardot Tracking | Confirms visitor identity with a hashed value. | 6 months |
If additional cookies are introduced by new tools or features, this table will be updated accordingly.
5. How You Can Control Cookies
You have the right to choose whether to accept or reject non‑essential cookies.
5.1 Cookie Banner / Consent Tool
When you first visit our website, you will see a cookie banner that allows you to:
You can change your preferences at any time.
5.2 Browser Settings
You can also block or delete cookies via your browser settings.
However, blocking all cookies — including essential cookies — may affect site functionality.
Popular browser guidance:
6. Third‑Party Cookies
Some cookies on our website are placed by third-party providers such as:
These third parties may use cookies to deliver their services. We encourage you to review their respective privacy policies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in:
The date at the top of this policy indicates when it was last updated.
8. Contact Us
If you have any questions about our use of cookies or how we process your personal data, you can contact our Data Privacy Manager:
Email: andrew.ballantyne@circlecloud.co.uk
Address: Fusion Hive, North Shore Road, Stockton-on-Tees, TS18 2NB
Telephone: 0191 672 7011
