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Posted by Andrew Ballantyne on 1st August 2023

Understanding IT Managed Services- 7. Onboarding

Onboarding comes with a cost and you might not fully understand what you're being charged for. This blog will help you understand what a good onboarding process looks like, and why it costs money.

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Posted by Andrew Ballantyne on 24th July 2023

Understanding IT Managed Services- 6. Understanding Commercials

All MSPs are different, but there are some key commercial elements that should be in place as part of any IT Managed Service contract. Read this blog to find out what they are.

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Posted by Andrew Ballantyne on 21st July 2023

Understanding IT Managed Services- 5. Account Management

Account Management for IT Managed Services should be there to help you make the big IT decisions. Find out what account management should look like from an IT Managed Service Provider.

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Posted by Andrew Ballantyne on 17th July 2023

Understanding IT Managed Services- 4. Effective Reporting

Reporting is an extremely important tool in understanding how your IT environment is performing, and where changes need to be made. Find out more about effective reporting here.

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